In February 2008, Romanian company Netex Consulting invited Novi Sad residents with foreign language skills to apply for available positions within the company. The initiative was part of Netex’s expansion into Vojvodina, where the company began operations by opening a modern call center with the goal of creating new employment opportunities for multilingual professionals.

The project was supported by the Vojvodina Investment Promotion Fund (VIP Fund), and from the very beginning the focus was placed on recruiting responsible individuals with strong language skills and a commitment to high-quality service. Analyses conducted prior to the investment revealed a significant pool of candidates capable of meeting the company’s international standards.

A call center operates as a centralized and efficient system for handling, routing, and monitoring telephone communications. Netex’s services were used by manufacturing companies and organizations operating in international markets, helping to optimize communication with clients and business partners worldwide.

Founded eight years before the publication of the article, Netex began its activity as an Internet service provider and rapidly evolved into an international group of companies. At that time, the Netex network included nine offices, among them the Novi Sad branch, strengthening the company’s position in the outsourcing and business support services market.