Services & Products

Chief AI Officer (CAIO)

Netex offers senior executives who spearhead a company’s entire artificial intelligence agenda, bridging technical AI capabilities with business goals to drive innovation, efficiency, and ethical implementation. They develop the overall AI strategy, oversee AI development and deployment, manage governance and ethics, ensure compliance, and foster a data-literate, AI-ready culture to achieve strategic objectives and competitive advantage.

Mondo: Integrated customer communication with agentic AI

Omnichannel solutions for companies – Offer exceptional customer experiences!

The EU Directive 2019/882 represents a significant step forward in improving accessibility for people with disabilities within the European Union. Starting in 2025, online businesses will be obliged to adapt their communication tools to meet the requirements of this new legislation. Demonstrate your commitment by giving everyone equal access to engage with your organisation and increase the ease of use for all your customers.

Mondo offers an integrated, cloud-based solution that bundles customer communications across multiple channels into one centralised platform. Powered by agentic AI and automatic processes, it creates a unified and efficient working environment for customer service agents. Managing interactions across email, chat, social media, phone and automated AI-driven workflows ensures a consistent customer experience.

Try our omnichannel SaaS platform free for 30 days and learn how Mondo can improve your workflows and customer experience.

Learn more about Mondo here.

AI-assisted Customer support in 26 different languages

English, German, Romanian, Ukrainian, Russian, Serbian, Croatian, Slovenian, Czech, Slovak, Hungarian, Bulgarian, Greek, French, Italian, Spanish, Portuguese, Dutch, Danish, Swedish, Norwegian, Estonian, Lithuanian, Latvian, Japanese and Chinese

Big Data

  • Artificial Intelligence (AI)
  • Neural Networks
  • Hadoop, MapReduce, NoSQL
  • Big Data Readiness Audit

E-commerce Solutions

  • Data maintenance
  • Content management
  • Crawling
  • Logistic solutions

Digital Marketing

  • Price comparison marketing
  • Marketplaces
  • Newsletters
  • Affiliates
  • SEO
  • SEA
  • Social media
  • Other media

Telepresence Robot – the next step in digital communication